AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |
Back to Blog
Product review11/1/2023 ![]() The founder of Ponyback Inc., Stacey Keller, stands by this approach and shares her thoughts on why treating customers like friends is so important at Ponyback: “I want my customers (aka. The more personable and sincere the email, the better. Think about how a customer would feel after reading your email - would they feel good? Making a good impression on a customer before they leave a review is always a good thing. Letting customers know how important their feedback is and how you plan to use it goes a long way to making them feel appreciated beyond their purchase. Let customers know why their feedback is importantĪs a rule of thumb, you should be sincere in all of your customer interactions and make them feel like a valued customer.because they are! Some touch points are better for this than others, but review requests are a big one. Plus, we've included a few examples from the same brands who shared their strategies with us. We’ve taken our findings and put together a list of best practices to use when creating your own review emails. They gave us the low down on how they're sending review requests and showed us the emails they send to customers. We asked brands on Junip that are killing it with reviews and have impressive submission rates what their strategy is. Understanding what makes one effective is the secret to getting customers to leave reviews. ![]() It all starts with the review request email - it's the power house of collecting reviews. Want to know the secret to getting customers to leave a review? We've got you covered.
0 Comments
Read More
Leave a Reply. |